The website “www.best.network” ( “Website”) is owned and operated by incusocio(“Company”). [The Company is engaged in the business of disseminating educational content to users through different media including but not limited to audio, visual, textual, or physical means, whether live or pre-recorded, specific details of which are more fully described in the sales brochures made available to you under the web page for each specific course on our Website (“Services”).]
This privacy policy (“Privacy Policy”) sets out the privacy practices of the Company with respect to the usage of the Website and any other platforms that may be made available to you by the Company, in the future including, but not limited to, mobile applications and electronic devices in connection with our Services.
This document is published in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy on an online portal of the Company. We request you to go through this Privacy Policy carefully before you decide to access the Website and avail the Services.
For the purposes of this Privacy Policy, the words “us,” “we,” and “our” refer to the Company and all references to “you,” “your” or “user,” as applicable, means the person who accesses or uses the Website and avails the Services in any manner or capacity.
The protection and security of your personal information is our top priority and we have taken all reasonable measures to protect the confidentiality of the user information and its transmission through the internet.
By using our Services and the Website or by otherwise giving us your information under the concerned Terms of Use available at Terms & Conditions, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy. If you do not agree to this Privacy Policy, kindly do not use our Services and the Website, or share any of your information in any manner whatsoever with us.
The information that we receive from you as detailed in the paragraph above is hereinafter, collectively referred to as “Personal Information.”
Use of the Information for Services
The primary goal of the Company in collecting the Personal Information is to enable access to and use of the Website and Services by you. We may use the Personal Information provided by you in the following ways:
Sharing
Other than as mentioned elsewhere in this Privacy Policy, we may share aggregated demographic information with third parties. This is not linked to any Personal Information that can identify an individual person. We will however not be liable for transfer of any Personal Information resulting from failure of third-party service providers, cyber-attacks or terrorism or any other event beyond the Company’s control.
Consulting
We may partner with another third party to provide certain specific services if required. When you sign-up for such services, we may share such Personal Information that is necessary for the third party to provide these services. Our contractual arrangements with such third parties restrict these parties from using Personal Information except for the explicit purpose of providing the specific services agreed to be provided by such third party.
Targeted Advertising
You expressly acknowledge and agree that we may also share or transfer information (including Personal Information) in relation to your browsing history, cache, IP address and domain name to third-party service providers, for the limited purpose of allowing or permitting such third-party service providers, including social media websites to map similar audiences and display advertisements and notifications on websites across the Internet, based on the information that is collected by us. Personal Information may also be shared or transferred to optimize and display advertisements based on your past preferences and visits to the Website. We do not allow any unauthorized persons or organization to use any information that we may collect from you through this Website.
Regulatory Disclosures
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the Company, our Services, the Website or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you.
Referrals
When you e-mail/message a Service available on the Website to a friend, you and your friend’s names and e-mail addresses/numbers are requested. This ensures that your friend will know that you have requested that we send them an e-mail/message. Your email and your friends’ e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Link to Third Party Websites
The Website and Services may contain links which may lead you to other websites, applications and services offered by third parties. Please note that once you leave the Company’s Website and Services, you will be subjected to the privacy policy of such other third parties. The linked websites, applications and services are not necessarily under our control. Please be aware that we are not responsible or liable for the privacy practices of such third parties. We encourage you to read the privacy policies of each and every such third party. If you decide to access any of the third-party websites, applications, and services, you do this entirely at your own risk.
This Privacy Policy does not apply to any information other than information collected by the Company through the Website and Services including such information collected in accordance with paragraph 1 above on “Collection of Information” and governed by the terms of the Terms of Use available at Terms & Conditions. This Privacy Policy will not apply to any information available in the public domain and unsolicited information provided by you through the Website and Services or through any other means. This includes, but is not limited to, information posted on any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential, and we will be free to use, disclose such unsolicited information without limitation.
The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing by sending an email to [email protected]. If you withdraw your consent, we will stop processing the relevant Personal Information except to the extent that we have other grounds for processing such Personal Information under applicable laws. We will respond to your request within a reasonable timeframe.
We shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. Subject to applicable law, if you delete your account or withdraw your consent for the collection, use, and disclosure of your Personal Information, we may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to the deletion of an account, to investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons.
The Website allows users access to their Personal Information and allows them to correct, amend or delete inaccurate information. You are responsible for maintaining the accuracy of the Personal Information you submit to us, such as your contact information provided as part of account registration. We rely on you to disclose all relevant and accurate information and to inform the Company of any changes. If you wish to make a request to correct or update your Personal Information, you may submit your request by sending an email to [email protected]. We shall not be liable for the accuracy or competency of any information that you have shared with us.
You may opt-out of receiving marketing and certain other kinds of non-account related communications from the Company by clicking on the “unsubscribe” button or by sending an email to [email protected].
From time to time, we may update this Privacy Policy to reflect changes to our information practices with due notice to you via the Website or by email. You acknowledge that it is your responsibility to check this Privacy Policy for updates periodically. Your continued use of the Website and Services following the posting of any changes to this Privacy Policy will be deemed to constitute an acceptance of those changes.
In the event that you wish to raise a query or complaint with us, please contact our Grievance Officer (contact details set out below) who shall acknowledge your complaint within 24 (twenty four) hours from the time of receipt of such complaint. Kindly note that once your complaint is received, we shall use our best efforts to redress it within a period of 15 (fifteen) days from the date of receipt of such complaint.